I’ve recently been outraged by the real-life injustice portrayed in an ITV drama.
Not, to avoid confusion, the sacking of Noele Gordon; but rather, the almost-unbelievable saga covered in Mr Bates vs The Post Office. I thought, going in, that I already knew the gist of it: computer system not working, Post Office says it is, legal shenanigans ensue. If I’m honest I wondered how they were going to pad it out to four hours.
As it turned out there was more than enough to fill the timeslot, each episode presenting numerous moments where if I hadn’t known it was true I would have scoffed at the writer for losing touch with reality. But I didn’t scoff – instead, like most people, I watched with a mounting sense of outrage.
I’d been outraged about it before of course, every single time it had featured on the news. But that only lasted while I was hearing about it; after which I pretty much forgot and carried on with my life. I never felt the urge to find out more about what was happening, I certainly never felt exercised enough to, for example, write to my MP. I appreciate that even that would hardly be storming the barricades or blocking the M5 – although, if we’d ALL written to our MPs about it, no doubt the thought of a headline-grabbing, vote-winning wave of opinion might have got the government moving…
…as indeed is now the case, one drama giving the whole scandal a higher profile than two decades of news coverage. Given my own fickle outrage, maybe I’ve got a bit of a nerve moaning about politicians who are now thumping the table and making grand pronouncements simply because the story is suddenly in the public eye.
On the other hand, and maybe I’m just naïve as well as fickle, but in a vague sense I’d always assumed that if a compensation scheme has been approved then somebody is responsible for ensuring it’s administered correctly and promptly. I’d always assumed too, that if there’s accusations of a miscarriage of justice, or of fraud, then it would automatically fall to somebody to investigate the matter. I’d even assumed that somewhere in government, somebody is responsible for ensuring that this whole business remains constantly and continually under scrutiny by government!
In the last case at least it turns out, yes, there IS a Minister whose responsibilities include the Post Office. He’s been very outspoken this past week that the people responsible for this scandal should be held accountable – which is absolutely correct, although disappointing that he doesn’t appear to have been interested in that during the preceding fourteen months in the job. It’s staggering (to naïve, fickle, outraged old me) that it’s gone this far without there being even the whiff of a suggestion that somebody really ought to be held accountable for all this.
Because, although it’s apparently “the Horizon Scandal” the computer itself isn’t actually responsible. People are. Somebody, some human being (possibly several) very early on has decided that if the computer says there’s a shortfall then the postmasters must be stealing it – somebody has taken that viewpoint, rather than considering that these people have worked for them for a long time and that therefore they ought to start from an assumption that they’re telling the truth.
Somebody has viewed the results of investigations which found no evidence of theft – but decided to pursue prosecutions anyway. Somebody has instituted a policy of silencing individuals, offering settlements alongside NDAs in an attempt to suppress criticism of the computer system. Somebody has decided that each individual be told they are the only one experiencing problems. Somebody has, in other words, decided on a lie, and decided that every action that follows must protect that lie.
So I hope this sudden galvanising of the powers-that-be produces results, and promptly; and I hope the individuals who have been variously sacked, or ruined, or prosecuted, or jailed, get compensation and lots of it. But there’s only so much money can do, and the reality is that an awful lot of the damage simply cannot be undone.
And, well, that is an outrage.